▣ SHAWN.NILSONIT SUPPORT · NETWORKING · CLOUD
PROFESSIONAL EXPERIENCE

Operations experience.
Technical mindset.

Experience coordinating people, processes, systems, and equipment—with a growing focus on technical problem-solving and support.

Shipping Manager · Wildcat Fulfillment

August 2025 – Present

Coordinate fulfillment operations and troubleshoot shipping systems, workstations, printers, scanners, and related equipment.

Shipping Manager · Petal Lane

December 2023 – August 2025

Managed shipping workflows and supported the software and hardware used in daily order processing.

Assistant Manager · Burger King

2017 – December 2023

Built a foundation in team leadership, customer service, operations, and resolving time-sensitive problems.